Frequently Asked Questions

How can I access food from your Food Bank?

The Food Bank of York Region is not open to the public. However, we can help you find food through one of our partner agencies. Check out our list of mapped agencies.  Find Food

How do we become a Community Partner?

Due to the high demand for food support, we are currently only taking applications from food banks, food pantries or food closets. 

 To apply fill out our community partner application form.  Once we receive your application, we will contact you with the next steps. Community Partner Application

How can my company get involved?

We have several corporate caring strategies in place from donations, coordinating food drives and fundraisers, fleet sponsors, group volunteer days and cause marketing strategies. See our corporate engagement page for more information. Corporate Engagement

How can my company become a Corporate Partner?

We are grateful to our amazing corporate partners in York Region who regularly donate their surplus food items and household products to the Food Bank of York Region. Our corporate partners make it possible for us to provide quality fresh and frozen and non-perishable food items to our 64 community partners to feed hungry people.

If you’re interested in giving back to your community by aiding our hunger relief efforts, please contact us.  Contact us today

How can I become a volunteer?

Our efforts and impact would not be possible without the assistance of the members of our community who serve as volunteers! If you are interested in volunteering, check out our volunteer page and fill out a form to sign up and select a session/event.

Need more details or have more questions?  Contact us today

What food and other products do you need most?

We are always in need of the following items: peanut butter and jam spreads; pasta sauce; rice and noodles; flour and sugar; baby items (formula, diapers, wipes, food); juice boxes; soups and stews; cooking oil; apple sauce; gluten and sugar-free items; meal replacements; canned beans, vegetables, fish or meat; hot and cold cereals; and hygiene and household items (toothpaste and toothbrushes; razors; soaps; deodorant; body wash and lotions; shampoo and conditioner; feminine products and laundry detergent). 

Download a printable list of products

What DON’T you accept as a food donation?

We don’t accept any unsealed, opened, expired, or non-commercially packaged food products.

I received a food package that was past it’s best before date.  Is it still safe to eat?

Health Canada states the following: “You can buy and eat foods after the ‘best before’ date has passed. It may have lost some of its freshness, flavour and nutritional value, and its texture may have changed. Remember, ‘best before’ dates are not indicators of food safety.”

For more information from Health Canada, please click here: How to read food date labels and packaging -

You can download the Food Banks Canada Guide to Shelf Life here: Food Shelf Life Poster.

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